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Manage your booking
The link in your confirmation email opens your booking directly. If you don’t have it to hand, look it up here.
WHAT YOU CAN DO HERE
See the itinerary and handover summary · Request a change (dates, terminals, vehicle) · Request a cancellation · Resend the confirmation · Contact support with the reference attached.
STATE · BOOKING FOUND
Booking AP-4821-093
Example state only. Live booking details appear after a successful lookup in the booking app.
ITINERARY
Terminal 5 drop-off · Terminal 5 return
- Drop-off
- Mon 12 Oct · 06:30
- Collection
- Mon 19 Oct · 20:30
- Vehicle
- LK21 XYZ · petrol
- Paid
- £— · terminal access included
ACTIONS
Resend the confirmation · Contact support
CANCEL CONFIRM · STATE
Cancel booking AP-4821-093?
Your drop-off is in 62 hours. You’ll receive a full refund.
This is an example policy state. Requests are only sent from a live booking link.
Request recorded state: you’ll receive a receipt by email, and an operator confirms the outcome.